One of the terms the Information Technology team used to describe a problem that turned out to be a clueless end-user issue was to say it "was an ID-10T" error. If you haven't caught on yet, that's a euphemism (i.e., an innocuous word or expression used instead of one deemed offensive) for the word "idiot". Sometimes that was well-earned and other times the blame is better placed on a poorly designed program. Thousands of IT acronyms can be found at the link below.
