Monday, May 18, 2026

Using AI For Remote Tech Support

A friend sent me a photo of her Windows desktop, asking for help.  I didn't recognize them, so instead of making a visit to figure out what was going on, I just uploaded it to Google Gemini and asked, "What are these and how do I stop them?"  As you can see below, they are Google Chrome desktop notifications related to her AOL email account.  I just pasted the response in a return message, and she was able to get them to stop bothering her.  Two minutes and one chatbot interaction replaced a half-hour, in-person visit.  Loved it!




No comments:

Post a Comment