My home city of Kettering, Ohio, has introduced a new feature to its 9-1-1 service: the ability to receive text messages. While they urge you to call if you can, there are situations where talking could make your situation more dangerous, or you just may have speech or hearing impediments that make regular 9-1-1 calls impractical.
Kettering asks that you put 911 as the recipient and:
- Send your exact location first
- Briefly describe the emergency
- Answer questions from the dispatcher
- Don't use emojis or abbreviations
You can read more about the announcement at the following link.
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